Free shipping on orders over €60 to Peninsular Spain and over €150 to Continental EU

Terms of service

PURCHASE OF PRODUCTS

When you place an order on our website we shall email you an order confirmation email.

Once you have checked out and you have received your order confirmation email you will not be able to make any changes to your order so please make sure that everything is correct before proceeding to the checkout.

Any discounts are to be applied at the time of the checkout.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

    * The product ordered being unavailable from stock

    * Our inability to obtain authorisation of payment

    * The identification of an error within the product information, including price or promotion

    * If we suspect any fraudulent activity

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time. We will take all necessary measures to keep the details of your order and payment secure..

Prices are subject to change without notice. These changes will not affect orders that have already been despatched. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our website. From time to time our stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in stores. Additionally, some website promotions may not be available to customers in particular jurisdictions.

FINALLY WHEN BROWSING The CUT BMX

  • The information given by you (the customer) will not be shared with any other company. The information supplied when at checkout is to be used for payment and the mailing of your order only.
  • The information supplied on this website is given as a guide only. Any wrong decisions made when purchasing products is done so at your own risk. We will not be held responsible for your decisions.
  • The images used on this website were taken by a developing photographer and are copyright of The CUT BMX only. Use of theses images may be a breach of copyright.
  • Security is a priority of The CUT BMX. If you have any questions regarding this please do not hesitate to contact us on +34 931 268 898.
  • Admin charges will be charged to any customer that does not have a valid reason to request a refund. Processing transactions costs us time and money and therefore the costs must be recovered. There is a flat admin fee of Є15 for the customer error.
  • Next day delivery offer – This excludes bank holidays and non work days including weekends. Also, the product must be in stock for the offer to be eligible.
  • Free 30 day checkover – This applies to all new and custom build BMX bikes purchased from The CUT BMX. The checkover must be booked in within 7 days of receiving the bike, otherwise checkover may not be eligible.
  • Warranty is not covered by The CUT BMX. Warranty is covered by the brand whose product you have bought. However, we will always try our best to sort the warranty out for you, but can not guarantee the brand will always cover the item as it depends on a number of factors including condition, time since it was purchased and whether it is still available. 
  • When an order is placed the item may not be in stock. We can order it for you from our suppliers and will post it out 1st class to ensure you receive it as quickly as possible. Don’t worry, we will notify you if the item is out of stock and will give you an estimated delivery time so your not kept waiting.
  • Free gifts apply only to items showing the free gift icon. This is a website offer and is not redeemable for instore purchases.
  • The CUT BMX remain the right to withhold selling any product to a customer if the product is unavailable. Out of stock items are discontinued and the price in the product view is no longer agreed.
  • Prices can change after your order has been made. If we do not have the item in stock and it's a special order we reserve the right to let you know there is a price increase. This does not affect your statutory rights and you are entitled to a refund.